Classification AI (Coming Soon)

Tensai, powered by its Classification AI capabilities, offers a transformative solution in the realm of IT service management (ITSM). Its core function involves analyzing and categorizing ITSM tickets within a client's environment. This two-step process is pivotal in identifying automation potential and streamlining operational efficiency. First, it conducts a comprehensive analysis of the client's ITSM tickets, meticulously categorizing them based on various criteria. Once this categorization is complete, the system further assesses the automation potential of each ticket, allowing for a precise determination of which tasks can be automated to enhance operational workflows.

In essence, Tensai's Classification AI empowers organizations to make informed decisions about automation opportunities, thereby optimizing their ITSM processes, reducing manual workloads, and fostering operational excellence.